Searching for suggestions

In this article

Introduction

Your customers might want to search your board for a number of reasons:

  • They might want to search for a particular suggestion before adding their own
  • They might want to see all suggestions that are new, done, are planned, and so on

Customers can see approved suggestions only. Moderators can search unapproved suggestions as well.

Customers can simply use our search box to find what they are looking for.

Search box

Typos and alternative suggestions are handled effectively.

Search typo

The search engine also knows the language of your feedback board and adapts the search results accordingly

How to search for suggestions by status

Customers can also choose to see certain types of suggestions using the buttons provided: top, new, all except done, under consideration, planned, not planned, in progress and done.

Search by category

How to search for suggestions by tags

If you have created at least one tag for your feedback board, your customers will now see an option to see ‘All tags’. The dropdown then shows you all the tags used so far on that board.

See all tags


Your customers can then choose a tag (in this case #integrations) to see all other suggestions with that tag.

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